Agency-Based Program Evaluation: Lessons From Practice

Agency-Based Program Evaluation: Lessons From Practice

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Author(s): Stephen A Kapp, Gary R Anderson

Agency-based Evaluation: Lessons from Practice will help interested students and practitioners to articulate the elements of program evaluation, to deepen our understanding of the contextual issues that surround and shape an evaluation, and to anticipate and make sound decisions in balancing techniques and strategies with the realities of the agency environment. Program evaluation is essential to demonstrate effective practice, advance an organization's mission, and powerfully respond to one's internal and external stakeholders. This ability to articulate the value of one's interventions and programs and satisfy constituents is heightened in times of economic stress, difficult funding decisions, and increased demand for services. However, the ability to implement an evaluation and its value are significantly shaped by the ethical principles and challenges, and political and cultural considerations that provide the context for the evaluation process. In addition, the elements of an evaluation plan and the steps and strategies that are used can be complicated in the reality of agency functioning. The following topics are covered and illustrated with examples: ethical considerations related to collecting data from service consumers and working with agency personnel on evaluation projectsa framework for program evaluation that addresses agency dynamics strategies for accommodating cultural and ethnic differences when collecting program evaluation data techniques for engaging agency personnel and key constituents in the entire evaluation process with the end goal of using the findings to improve services explicit detail on the application of useful and accepted evaluation methods

Collection: GPS-Research methods: general,

ISBN: 9781412939843

Paperback / softback

384 pages

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